SpiritQuest Reservation Policies
In order to book your private retreat, we require a 50% deposit at the time the reservation is made. The deposit is your guarantee that the sessions we’ve discussed together will be scheduled and reserved. The remaining balance will be paid at the time of your arrival. If you are booking less than five business days in advance there is a non-refundable $100 expediting fee. Just call and give us a credit card number and we will start scheduling.
SpiritQuest Cancellation Policies:
Customized Personal Retreats
Due to the limited number of retreat spaces as well as the customized design we provide, a deposit of 50% is required at the time of booking to hold your retreat space and to begin the specialized process of forming your own personal team of practitioners. If you cancel or change the dates of your retreat more than 10 business days in advance you will incur a $550 cancellation fee which will be deducted from your original deposit amount. The rest of the deposit will then be issued to you as a credit that you can use within one year. If you cancel or change the dates of your retreat less than 10 business days of your start date your deposit becomes non-refundable and no credit will be issued. Once your retreat has been scheduled any changes you request (assuming you keep the same dates) will incur a $300 rescheduling fee and must be done at least 5 business days in advance. In the event that you are unable to attend or finish a session for any reason during your retreat, there is NO prorated refund since the session space and practitioner has been held for you.
Day Packages, Ala Carte, Add-ons, Group Retreats, and Lifeline Phone Sessions
Payment in full is required at the time of booking. Due to our limited number of specialty guides and a high desire for our programs (and reservation of our rooms) sessions are non-refundable and must be used within a year of purchase. If, while on retreat, you are unable to attend any session or do not finish the retreat/session, there is NO prorated refund. NOTE FOR GROUP RETREAT: If you are the only participant, the retreat will not be cancelled, you will receive 10 hours of one-on-one session.